Massage Client Intake Form

Keep it short. Spa clients want relaxation, not a medical questionnaire. Cover the essentials: contact info, health screening (blood pressure, pregnancy, recent injuries), service preferences (type, length, pressure), and comfort preferences (temperature, music). You can always ask follow-up questions in person.

Yes, especially for a spa environment. These small touches make clients feel like the experience is customized for them, which increases rebooking rates. It takes 2 extra fields and costs nothing. Clients who feel heard about preferences are 40%+ more likely to return.

Have a digital intake form they can fill out on a tablet in the lobby — takes 2-3 minutes. Keep it short (this template is designed for that). You can collect detailed health history after they decide to become a regular client. Don't let a 10-page form scare off a walk-in who just wants a 60-minute massage.